Terms of service
Effective Date: 7/1/2026
Welcome to My Grandparents Jalapeños & Pickles ("we," "our," or "us"). By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
- Use our website in any way that violates applicable laws or regulations.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of the website.
- Copy or distribute website content without our written permission.
2. Products
We strive to ensure all product descriptions, pricing, and images are accurate. However, we do not guarantee that all information is free from errors.
We reserve the right to:
- Correct pricing or typographical errors.
- Modify or discontinue products at any time.
- Limit quantities purchased.
- Refuse or cancel orders when necessary.
3. Orders
Once an order has been placed, you will receive an order confirmation by email.
We reserve the right to refuse or cancel an order for reasons including:
- Product availability
- Pricing errors
- Suspected fraud
- Billing or shipping issues
If payment has already been processed for a canceled order, a full refund will be issued.
4. Pricing
All prices are listed in U.S. Dollars (USD).
Prices are subject to change without notice.
Applicable taxes and shipping charges are calculated during checkout.
5. Shipping
Shipping times provided during checkout are estimates and are not guaranteed.
Once an order has been transferred to the shipping carrier, delivery timing is outside of our control.
Please review our Shipping Policy for additional details.
6. Returns & Refunds
Because our products are food items, we do not accept returns.
If your order arrives damaged, incorrect, or there is another issue with your purchase, please contact us within 30 days of delivery.
Please see our Refund Policy for complete information.
7. Food Allergies
Our products are prepared using ingredients that may contain or come into contact with common allergens.
Customers are responsible for reviewing ingredient labels before consuming our products.
If you have food allergies or dietary concerns, please contact us before placing an order.
8. Intellectual Property
All content on this website including but not limited to:
- Logos
- Product names
- Recipes
- Photography
- Graphics
- Text
- Website design
is the property of My Grandparents Jalapeños & Pickles and may not be copied, reproduced, or distributed without prior written permission.
9. User Content
If you submit reviews, photos, recipes, comments, or other content to us, you grant us a non-exclusive, royalty-free license to use, display, reproduce, and share that content for marketing and promotional purposes.
You represent that you own the rights to any content you submit.
10. Limitation of Liability
To the fullest extent permitted by law, My Grandparents Jalapeños & Pickles shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Disclaimer
Our products are sold "as is" without warranties of any kind except as required by law.
We make no guarantees regarding:
- Continuous website availability
- Error-free operation
- Uninterrupted service
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or policies of those websites.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law provisions.
15. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Changes become effective immediately upon posting to this page.
Your continued use of the website constitutes acceptance of the updated Terms.
16. Contact Us
If you have questions about these Terms & Conditions, please contact us: